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Maximizing Roof Protection: A Deep Dive into the CertainTeed 5-Star Warranty

December , 2023 | 8 min. read

By Nicole Corson

Researching shingle warranties online?

Would you agree, there is a massive amount of information online. It can get downright confusing and overwhelming... just trying to make sense of it all! 

If you're someone looking to learn how to get the best value and most protection from a shingle manufacturer, you've landed in the right spot.

A manufacturer-backed warranty is the best way to protect your shingle investment for the long haul. Shingle roofs are not cheap!  On average a new shingle roof costs homeowners between $12,000 and $23,000.

So we understand your concerns and worries over protecting your investment.

RoofCrafters has been installing shingle roofs for 3 decades. We've also been installing shingle roofs that come with manufacturer-backed warranties for 15 years. Including the CertainTeed 5-Star Protection. Which gives us unique insights. But what exactly does this warranty cover?

We’re going to cover all the important details in this article. You’ll know exactly what you’re getting with the CertainTeed 5-Star Protection. Hopefully, by the end, you’ll have all the important information you need to feel secure in making a decision on your upcoming shingle roof replacement. 

Let’s get started by discussing CertainTeed’s Factory-Certified contractor program.

Understanding the CertainTeed Factory-Certified Installer Program: Your Gateway to Elite Roofing Warranties


CertainTeed has factory-certified installer programs called ShingleMaster and Select ShingleMaster. These programs certify roofing contractors as experts in the installation of CertainTeed products. ShingleMasters can offer 3-Star and 4-Star warranties.

The Select ShingleMasters are the only contractors who can offer you a 5-Star warranty. 

A roofer installing CertainTeed LandMark Pro Shingles in Sunrise Cedar

To become a  Select ShingleMaster a contractor must meet certain requirements. Including passing an exam and having experience installing CertainTeed products. They're also required to install the shingles by the manufacturer's guidelines and pass regular inspections.

Image of a roof showing components of a CertainTeed integrity roof

Select ShingleMasters have access to CertainTeed's resources, training, and support. Which can help to ensure you get a high-quality installation. They also offer an extended warranty on the installation of their shingles when installed by a Select ShingleMaster.

It's important to note that not all contractors take part in the program. You can ask for a Select ShingleMaster when looking for a professional to install CertainTeed shingles.


Advantages of Engaging a CertainTeed Select ShingleMaster for Your Roofing Project


When you choose to hire a Select ShingleMaster contractor, you get CertainTeed's best factory-trained installers. Homeowners who choose this route can feel confident they'll get a professional installation of their new roof. 

Roofer carrying a bundle of CertainTeed Landmark pro shingles on a roof replacement

Hiring a Select ShingleMaster can offer several other benefits for homeowners. Some of the main benefits include:


  • Expertise: Select ShingleMaster contractors are certified experts in the installation of CertainTeed products. They have the knowledge and skills to ensure a high-quality and reliable installation.

  • Warranty: Select ShingleMasters can provide extended warranties. Which can provide added protection for homeowners in case of any defects or issues with the installation.

  • Quality Assurance: Select ShingleMasters are inspected by CertainTeed. This helps ensure that they are following the manufacturer's guidelines for installation. Which helps to ensure a high-quality installation.

  • Support and Resources: Select ShingleMasters have access to all of CertainTeed's resources, training, and support. Which helps them to stay up-to-date on the latest product and installation techniques. They can resolve any issues that may arise during the installation process.

  • Professionalism: Select ShingleMasters are held to high standards of professionalism. Which can give homeowners peace of mind when choosing a contractor to work on their homes.

Now let's dive deeper into the warranties.

Exploring the Range of Warranties Offered by CertainTeed Select ShingleMasters


Select ShingleMasters from CertainTeed are qualified to offer all the CertainTeed warranties. The warranties offered are the SureStart PLUS,  3-Star, 4-Star, and 5-Star Protection. However, as previously mentioned, Select contractors are the only contractors that can provide you with the SureStart PLUS 5 Star Protection. 

CertainTeed surestart warranty chart

CertainTeed SureStart PLUS 5 Star Protection is an extended warranty. It provides coverage for any material defects. The material warranty is non-prorated for a period of 50 years. This warranty is available for CertainTeed's architectural and designer shingles. This warranty is transferable to a new homeowner, providing added value to the property.

What's required to be eligible for the SureStart PLUS warranty?

The shingles must be installed by a CertainTeed SELECT ShingleMaster contractor. The contractor must register the warranty within 60 days of the installation. 

The CertainTeed 5-Star Protection includes:

  • SureStart PLUS Warranty: This is an extended warranty that CertainTeed offers for their shingles. It covers material defects for 50 years. And it provides additional protection against algae discoloration and wind damage. Which can give homeowners peace of mind when choosing CertainTeed shingles.

  • Workmanship warranty: This warranty covers defects in the installation of CertainTeed shingles. It provides added protection for homeowners in case of any issues with the installation. The warranty is valid for 25 years from the date of installation. It's only available if the shingles are installed by a Select ShingleMaster contractor.

  • SmartChoice Protection: This coverage provides an upgrade to the warranty on CertainTeed accessories. Items such as ridge vents, starter strips, and roof flashing.

The 5 Star Protection program is only available to homeowners who have their roofs installed by a Select ShingleMaster.

It's also the ONLY warranty that includes a workmanship guarantee provided by CertainTeed. For a period of 25 years!

 It's important to note that the warranty is not a guarantee against the effects of normal weathering or against any damage caused by improper roof maintenance.

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CertainTeed: A Century-Long Legacy of Building Product Excellence


CertainTeed was founded in 1904 as, General Roofing Manufacturing Company. Today, CertainTeed is North America’s leading brand of exterior and interior building products. Including roofing, siding, fence, decking, railing, trim, insulation, gypsum, and ceilings.

CertainTeed has helped shape the building products industry for more than 110 years. Through the responsible development of innovative and sustainable building products. CertainTeed has more than 6,300 employees. They have more than 60 manufacturing facilities throughout the United States and Canada.

 Their name was derived and changed in 1917 from their slogan.

 Quality made certain, Satisfaction Guaranteed

CertainTeed is a well-known and reputable brand of roofing shingles. They offer the widest variety of shingle options and styles. Including traditional asphalt shingles, designer shingles, and luxury shingles. Many homeowners and roofing professionals consider CertainTeed shingles to be high-quality. However, like any roofing product, the quality can depend on factors such as proper installation and maintenance. It's important to consult with a professional to discuss your specific roofing needs.

Image call to action, read the homeowners guide to roof replacement


Evaluating the Fit: Is the CertainTeed 5-Star Warranty the Ideal Choice for Your Home?


It depends! Are you planning on staying in your home for a long time? Would you feel more secure having guaranteed material and workmanship protection on your new roof?

If you answered yes to either question, it's probably a great choice for you. This is one of the best warranties available for a new shingle roof. You’ll have guaranteed protection...

NO leaks for 25 years!

Not sure what you're looking to spend on your new roof? No worries, we've got you covered! I mean this is what we do!  So, feel free to use our pricing calculator tool, it's fun and it's cost-free.

Image call to action, use the pricing calculator to estimate the cost of your roof replacement

When you are ready to begin your roofing journey, we'll be here to help you. Our family at RoofCrafters has been helping protect families for 30 years. providing the highest and longest-lasting warranties. We'll be here for you when you're ready. In the meantime check out more of our educational resources in our learning center below.

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Nicole Corson

At RoofCrafters, our mission is to provide job opportunities for others to thrive and grow while making a meaningful impact within our communities.