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Roof Warranty

What is a Commercial System Warranty?

August , 2023 | 6 min. read

By Cassie Findley

arial view of commercial buildings

Have you ever thought about the roof over your head? I mean, besides the numerous times in grade school when your mom would tell you to “just be grateful that you have a roof over your head and food to eat” after denying your request for the latest Nintendo DS game. Well, she may have been onto something; roofs are super important, especially for large buildings where businesses are run. But what if something goes wrong with the roof? Mom, can you help me then?

Here at RoofCrafters, we’re happy to share: that's where warranties come in! A warranty is like a promise from the people who make or fix the roof, and that promise says, "If anything goes wrong within a certain time, we'll fix it." It's a bit like having a safety net for your roof. But not all roofing contractors offer these promises, and they vary a bit from company to company.

So, while commercial roof repairs and replacements are confusing enough without Mom reading you the fine print, we’re hoping this article helps to answer your questions about commercial system warranties. That being said, in just a few short moments, you’ll learn exactly what a commercial system warranty is, if you need one for your business, and whether or not all roofing contractors offer them. Without further ado, let’s get started!

What is a Commercial System Warranty?


A commercial system warranty is a type of warranty offered by manufacturers or sellers of commercial-grade products, equipment, or systems. It assures you, the buyer, that the product will function as intended and meet certain performance standards for a specified period. This type of warranty is commonly found in industries such as roofing, machinery, industrial equipment, and other sectors where businesses rely on specific systems to operate smoothly.

roofers on a steep commercial roof repair

Key features of a commercial system warranty include:

Coverage Duration: The warranty specifies a certain period during which the manufacturer or seller will repair or replace the product if it fails to meet the expected performance or functionality standards.

Coverage Scope: The warranty outlines the conditions under which the warranty applies. This can include limitations on types of damage covered, such as defects in materials or workmanship, and exclusions for damage caused by misuse, neglect, or external factors.

Repair or Replacement: If the commercial system covered by the warranty experiences a valid issue during the warranty period, the manufacturer or seller is obligated to either repair the system or replace it with a functional unit.

Terms and Conditions: The warranty may include specific terms and conditions that the buyer needs to follow to maintain the warranty coverage. This can include proper maintenance procedures and timely reporting of any issues.

Warranty Support: Manufacturers often provide customer support services for warranty-related concerns. This might involve contacting the manufacturer's support team to initiate a warranty claim or request assistance with troubleshooting.

Transferability: Some commercial system warranties are transferable, meaning that if the original buyer sells the system before the warranty period expires, the new owner can still benefit from the remaining warranty coverage.

Extended Warranty Options: Manufacturers or sellers might offer extended warranty plans for an additional cost. These plans can extend the duration of coverage beyond the standard warranty period.

Do I Need a Commercial System Warranty for My Business?


Whether you need a commercial system warranty largely depends on the nature of your business and the potential risks associated with system failures. A commercial system warranty can offer several benefits, such as assurance that your roofing system will function reliably and meet performance expectations during the warranty period.

This can be especially valuable for businesses where downtime due to roofing failure can result in significant financial losses and operational disruptions. Additionally, a warranty can provide a sense of security, allowing you to focus on your core activities without constant worry about unexpected repair or replacement costs.

two people signing legal paperwork

However, it's essential to carefully assess your specific circumstances before deciding on a warranty. Consider factors such as the reliability history of the manufacturer, the complexity and criticality of the roofing system you're purchasing, and your budget. If you're investing in a high-value roof, a warranty might offer valuable peace of mind.

On the other hand, if you have a backup plan in case of system failures and the cost of the warranty outweighs the potential repair expenses, you might opt to forego the warranty. Ultimately, a thorough evaluation of your business's needs, risk tolerance, and financial considerations will guide your decision on whether a commercial system warranty is the right choice for you.

Do All Roofing Contractors Offer Commercial System Warranties?


No, not all roofing contractors offer commercial system warranties. The availability of warranties and their terms can vary widely depending on the roofing contractor, the type of roofing system being installed, and the manufacturer of the roofing materials. Some roofing contractors may offer their warranties for the workmanship and installation of the roofing system.

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These warranties typically cover issues that arise from improper installation or workmanship errors. They might have a limited duration and may not cover issues related to the roofing materials themselves. On the other hand, for roofing materials such as membranes, coatings, and other components, the manufacturer of those materials might offer warranties. These warranties often cover defects in the materials themselves, such as premature failure.

When it comes to commercial roofing projects, especially for larger and more complex systems, roofing contractors may have the option to provide warranties for both workmanship and the roofing materials. These warranties can vary in terms of duration, coverage, and what they include. It's important for businesses seeking roofing services to inquire about the types of warranties offered by the contractor and the materials manufacturer, and to thoroughly review the terms and conditions of these warranties before making a decision.

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Safeguard Your Roofing Investment


As you now know, the availability of commercial system warranties in the roofing industry varies based on multiple factors. While not all roofing contractors offer these warranties, they can be valuable assets for businesses seeking long-term protection for their roofing investments. These warranties encompass different aspects, including workmanship and materials, and their terms can significantly impact the overall reliability and financial security of a roofing project.

Ultimately, the choice to secure a commercial system warranty depends on the criticality of the roofing system, the potential business impact in case of roof failure, and budget considerations. By taking a proactive approach to understanding warranty options and selecting reputable contractors, businesses can make sound choices that safeguard their roofing investments and contribute to uninterrupted operations. When selecting a roofing contractor for a commercial project, it's advisable to ask about their warranty offerings and to choose contractors who provide comprehensive warranty coverage.

Additionally, verify the reputation of both the contractor and the roofing materials manufacturer to ensure that the warranties offered are reliable and trustworthy. RoofCrafters is a BBB-accredited, GAF Master Elite Contractor, offering top-of-the-line commercial warranties. If you’re interested in learning more about the warranty options available for your property, be sure to hit the “Schedule an Inspection” button down below, and one of our roofing experts will happily discuss the best warranty choices available for you!

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Cassie Findley

My name is Cassie, and I’m the Content Manager here at RoofCrafters. I was born and raised in Chicago, Illinois, and made my way out to Florida post-college graduation. I’m incredibly passionate about writing and creating valuable content that helps others with the collaboration of my marketing team. When I’m not working, I enjoy shopping (a little too much), spending time at the beach, and reading!